Clean mascots get the right kind of attention in public, and make welcome guests at special events! Although we do provide cleaning instructions with each mascot costume, many of our clients prefer to have Sugar’s Mascot Costumes professionally clean and store their mascots because they lack the facility, time or space. Need a repair? We understand that accidents happen and we’re here to fix them. Keep your mascots looking and smelling their best with Sugar’s Mascot Costumes.
An annual deep cleaning by our experts will help preserve your character so that it lives a long and fulfilling mascot life! Our cleaning service includes minor repairs, such as missing buttons and small seam tears, but we are here to help with major repairs, too! After your character is assessed by the team, you will receive an estimate for any additional work that we recommend. We will of course wait for your approval before proceeding with any additional work.
Our cleaning turnaround time is usually between 8 and 10 business days. To arrange cleaning, simply call Sugar’s Mascot Costumes at 1-800-653-0253 and ask for the cleaning specialist.
We offer a clean, secured, climate controlled storage space to allow your mascots to rest and refresh between performances. Characters that are stored with Sugar’s Mascot Costumes will be fully insured for their replacement value while on our premises.
When you are enrolled in our Mascot Storage and Management program, we’ll make sure your mascot will be “event ready” whenever needed. Our convenient dispatch service will make certain your mascot costumes are delivered on time to performances, and are safely returned to Sugar’s Mascot Costumes after each performance with all their parts and pieces. We use your preferred courier account so as to keep your costs at a minimum.
When they are returned to us from an event, they are each cleaned and examined for wear before being stored away. We will include small repairs, and if we find and major repairs we will notify you immediately and provide a written estimate. This will ensure your mascot will stay in optimum condition for many years of use.
When you purchase a mascot from Sugar’s Mascot Costumes, you are purchasing a quality product! That is why most parts of our mascots are machine washable, to make it easy for you to preserve them on your own premises. Our characters come with individual custom care manuals including cleaning instructions written specifically for your character. Below are some general instructions and tips:
Contact us if you have any questions or lost your manual!
Sugar’s Mascot Costumes has been making mascots with heart since 1985! If you are interested in having us create a custom mascot for your company or would like information about cleaning & repairs, please complete the following form or contact us in person or by phone.
The costume handled very well at the game. This being the longest I've had it on since a video shoot we shot about two weeks earlier, I found it quite comfortable and a lot more expressive than our old suit. I've noticed that the fans seem to react a lot better to this costume as well. Their excitement level has really shot up.Thanks for crafting our new costume. I feel like a whole new bird, so to speak!
I have met Elliott (the beaver) during the 10th year party that was held on September 9th and I can confirm that parents and students were quite impressed by Elliott. Your team did a great job!Please thank all your team members.
HE IS PERFECTLY AWESOME!!!!!!!we are all standing here looking at him and we are beyond pleased. Thank you and your team so very much!!
Savertooth has made it here safe and sound. He's so adorable we can hardly stand ourselves today! He appears to be in perfect health, his fan unit works... and we especially like his birth certificate... very nice touch... we plan to have it framed!
Everyone who sees Mikey is instantly happy and delighted. People in cars passing by are shouting, waving and blowing the car horns. We are planning on an official arrival event for Mikey next week at the corner park where our sign is located . We hope to get coverage by out local papers. Thank you for producing Mikey for us.
She looks WONDERFUL! We're delighted to have her here and look forward to using her frequently. Thank-you so much for your patience and your feedback - it was a pleasure to work with you and your staff. Have a wonderful week and I'll be sure to say nothing but GREAT things about you guys.
He's very cute! I'm sure he will be loved by all in the Guelph community. Thank you very much to you and your team at Sugar's for putting this together in such a tight timeline.
I just wanted to thank you for your diligence and resourcefulness to make CAPER the best looking mascot I've ever seen. We did a rehearsal run with him yesterday and it looks terrific!! He'll be meeting the students today at noon with a big celebration taking place with our first day of classes.Any recommendation you want from us in the future, don't hesitate to ask.
Yes, yes, yes! Our Spartan has come! He is magnificent!He will be presented at an assembly tomorrow and we're sure he'll make a huge impression. Thank you so much for accommodating us these last two weeks!
Just wanted to say the whole office LOVED the mascots and we had a great time wearing them and making them bobble last night. Tell everyone we were blown away by the quality of work. Thanks!